# Trouble accessing pytensor docs from Japan

**URL:** <https://discourse.pymc.io/t/trouble-accessing-pytensor-docs-from-japan/14293>\
**Category:** General\
**Tags:** doc, pytensor\
**Created:** [April 19, 2024, 5:32am UTC](https://discourse.pymc.io/t/trouble-accessing-pytensor-docs-from-japan/14293 "2024-04-19T05:32:23Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![jhandsel](https://avatars.discourse-cdn.com/v4/letter/j/3ec8ea/32.png) [@jhandsel](https://discourse.pymc.io/u/jhandsel)\
**Post date:** [April 19, 2024, 5:32am UTC](https://discourse.pymc.io/t/trouble-accessing-pytensor-docs-from-japan/14293/1 "2024-04-19T05:32:23Z")

</div>

I’m having trouble accessing [https://pytensor.readthedocs.io/](https://pytensor.readthedocs.io/) from Japan. Every time I try to access the page, I get a “Verify you are human” checkbox to tick from cloudflare. When the page does load, it’s in plain HTML. I’ve tried accessing from multiple locations and I get the same issue.

Is there a webmaster I can contact to get this issue solved?

 ![スクリーンショット 2024-04-19 14.09.25](https://canada1.discourse-cdn.com/flex036/uploads/pymc3/original/2X/a/ad0b1f352fdd7a6ce8eb8c4421237a7be9efcd61.png)  
 ![スクリーンショット 2024-04-19 14.26.05](https://canada1.discourse-cdn.com/flex036/uploads/pymc3/original/2X/3/348f919d6253cb5a7b917a8337b460a7429f7a5d.png)

---

<div class="post-metadata">

**Author:** ![OriolAbril](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.pymc.io/oriolabril/32/2497_2.png) [@OriolAbril](https://discourse.pymc.io/u/OriolAbril)\
**Post date:** [April 19, 2024, 1:22pm UTC](https://discourse.pymc.io/t/trouble-accessing-pytensor-docs-from-japan/14293/2 "2024-04-19T13:22:10Z")

</div>

Does this only happen with pytensor docs? PyMC ones show a different url but are also hosted on readthedocs. Can you try the following websites for example?

- [https://emcee.readthedocs.io/](https://emcee.readthedocs.io/)
- [https://www.pymc.io](https://www.pymc.io)
- [https://myst-parser.readthedocs.io](https://myst-parser.readthedocs.io)

I’ll see how to contact readthedocs about this, it seems quite strange. Especially the 2nd part of the css not loading once you manage to access the website

---

<div class="post-metadata">

**Author:** ![jhandsel](https://avatars.discourse-cdn.com/v4/letter/j/3ec8ea/32.png) [@jhandsel](https://discourse.pymc.io/u/jhandsel)\
**Post date:** [April 22, 2024, 2:25am UTC](https://discourse.pymc.io/t/trouble-accessing-pytensor-docs-from-japan/14293/3 "2024-04-22T02:25:41Z")

</div>

It’s working now. No captcha or css errors.

It was only happening on pytensor docs. For pymc docs I got a captcha each time, but the css loaded after that.